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Hyatt Zilara Cancun

Boulevard Kukulcan km 11,5, Zona Hotelera, CANCUN, ZONA HOTELERA, Mexico

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Accommodation Type: Resort

Property Rating:

Includes 5-star hotel and 5 star luxury.

Most popular facilities

  • Bar
  • Restaurant
  • Outdoor freshwater pool

About

Located in Cancun's Hotel Zone, the all-inclusive, adults-only Hyatt Zilara Cancun offers luxurious accommodations just a short drive from Forum By The Sea Mall and La Isla Shopping Mall. This property boasts two outdoor swimming pools, a full-service spa with massages and body treatments, a health club, sauna, and six restaurants, including La Adelita Cantina serving Mexican cuisine. The 307 guestrooms feature private furnished balconies or patios, pillowtop beds with premium bedding, free minibar items, LED televisions with cable, and private bathrooms with jetted bathtubs and rainfall showerheads. Additional amenities include 24-hour room service, a coffee shop, multiple bars and lounges, complimentary Wi-Fi, concierge services, a 24-hour business center, and free valet parking. The property also offers extensive meeting and event space.

Boards

  • ALL INCLUSIVE
  • ROOM ONLY
  • BED AND BREAKFAST

Facilities

  • Total number of rooms
  • Number of floors (main building)
  • Twin rooms
  • Double rooms
  • Disability-friendly rooms
  • resort
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park Additional charge
  • 24-hour reception
  • Check-in hour
    • Check-out hour
    • Mobile phone coverage
    • Wi-fi Additional charge
    • Car hire Additional charge
    • Transfer service Additional charge
    • Valet parking
    • Airport Shuttle Additional charge
    • Room service
    • Laundry service Additional charge
    • Launderette Additional charge
    • Medical service Additional charge
    • Bicycle hire service
    • Multilingual staff
    • 24-hour security
    • Bellboy service
    • Air conditioning in public areas
    • Smoke detector
    • Hotel safe
    • Currency exchange facilities
    • Cloakroom
    • Lift access
    • Shop
    • Garden
    • Terrace
    • Concierge
    • Gym
    • Newspapers
    • Luggage room
    • Clothes dryer
    • Private beach area
    • Café
    • Bar
    • Restaurant
    • Non-smoking area
    • Smoking area
    • Poolside snack bar
    • Banquet hall
    • Show cooking
    • Swim-up bar
    • Air conditioning in Restaurant
    • Conference room
    • Meeting room
    • Printer
    • Audio-visual equipment rental Additional charge
    • Outdoor freshwater pool
    • Sun loungers
    • Parasols
    • Entertainment programme for adults
    • TV lounge
    • Game room
    • Sauna Additional charge
    • Steam bath Additional charge
    • Hot tub Additional charge
    • Massage Additional charge
    • Spa treatments Additional charge
    • Hairdressing salon Additional charge
    • Beauty salon Additional charge
    • Spa centre Additional charge
    • Green Globe 21
    • Breakfast
    • Breakfast buffet
    • Breakfast served to the table
    • Buffet lunch
    • À la carte lunch
    • Brunch
    • Buffet dinner
    • À la carte dinner
    • Set menu dinner
    • Breakfast and dinner
    • All inclusive
    • All inclusive with alcoholic drinks top brands
    • Picnic
    • Gluten-free meals
    • Snacks
    • Only Adults
    • LGTBIQ friendly
    • Identification card at arrival
    • Flight information required
    • Non-smoking establishment
    • Minimum check-in age
    • Jet ski Additional charge
    • Diving Additional charge
    • Table tennis
    • Squash Additional charge
    • Aerobics
    • Fitness
    • Volleyball
    • Beach volleyball
    • Billiards
    • Golf Additional charge
    • Tennis Additional charge
    • Golf practice facility Additional charge
    • Playa Resorts - Playa Stay Safe
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Cancellation Policy

Full refund 1 day prior to arrival.

Guests have the option to cancel their booking and receive a full refund if it's done 24 hours prior to their check-in. In this case, you won't receive any payment. However, if the cancellation occurs after this timeframe, you'll receive payment for each night they were supposed to stay, along with an extra night's payment.

The most accommodating option for guests on VacaySaver is the Relaxed cancellation policy. Under this policy, guests can receive a complete refund if they cancel their booking at least 24 hours before the property's check-in time.

If the guest cancels within 24 hours of the check-in time, they will be charged for each night of their intended stay, along with an extra night's charge.

In the event a guest decides to cancel after arriving, they will get a full refund for any remaining nights of their reservation.

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